FAQs

Frequently Asked Questions.

WHY CHARGE US 140% PREPAYMENT?

The 140% is composed of your 100% rental estimate and the 40% is the security deposit which will be your fund in case of charges not covered by the quoted rate.

 

DO YOU RETURN THE 40% DEPOSIT? IF YES, HOW?

Whatever amount is not used on the deposit will be refunded. Chargeback if payment used was credit card, if cash it could be deposited back to your bank account.

 

WHY CREDIT CARD ONLY IS THE ONLY ACCEPTED PAYMENT FOR YOUR SELF DRIVE RENTALS?

Aside from identification of the cardholder/renter, it is for security purposes to protect the rental company too.

 

CAN I RENT A CAR WITH A DRIVER’S LICENSE ISSUED OUTSIDE THE PHILIPPINES?

Yes you can as long as it is valid (not expired) and in English language. Otherwise, an International Driving Permit written in English must accompany it. IDP is valid for 90 days from your arrival in the country.

 

I HAVE AN IDP BUT FORGOT MY DRIVING LICENSE.

Driver’s license is still required. IDP is just an interpretation of your license.

 

HOW LONG BEFORE I RECEIVE MY REFUND?

We start processing your refund only from the closing of your rental. It normally takes up to 4 weeks (maximum). If the reversal was made beyond your credit card account’s cut-off period, the chargeback will reflect on your next billing statement.